Service 03

Social Media Management

Social media is where your customers check whether you are real, current, and worth their money. An abandoned page whispers that the business might be too. A generic one says nothing at all.

We plan and produce your content ahead of time: posts, graphics, and short video mapped to a monthly calendar you approve. Photography is in our DNA: the practice grew out of Ken Floyd's studio at kenfloyd.com, and our staff includes Alex Lechuga, an Emmy Award winner for food photography. Your products get shot properly instead of pulled from a stock library your competitor also uses.

We also handle the unglamorous parts that actually move revenue: responding to comments and messages, keeping your Google Business Profile active, and coordinating campaigns with whatever else your marketing is doing.

Phone with social media apps
The bottom line

Authentic beats polished. Real photos of your real work outperform stock imagery, and we produce them for you.

What’s included

Everything the service covers.

Monthly content calendar

Planned, written, and scheduled in advance. You approve everything before it posts.

Brand photography and video

Professional shots of your products, people, and places, led by an Emmy Award-winning photographer. No stock-photo sameness.

Platform management

Facebook, Instagram, LinkedIn, and the platforms that fit your audience, not every fad.

Community management

Comments, messages, and reviews answered in your voice, quickly.

Google Business Profile

Weekly posts, Q&A seeding, and photo updates that feed local search as well as social.

Campaign coordination

Launches, promotions, and seasonal pushes synced with your site and email.

Process

How we work.

STEP 01

Voice and audit

We learn your brand voice and review what has and has not worked on your channels.

STEP 02

Calendar

A monthly plan of posts and creative, delivered for your approval before anything ships.

STEP 03

Produce and publish

Photography, design, copy, scheduling, and posting handled end to end.

STEP 04

Engage and report

We manage the conversation and report reach, growth, and engagement monthly.

Our photography team includes an Emmy Award winner. Your competitors are using stock photos.

FAQ

Common questions.

Which platforms should my business be on?

The ones your customers use, and no more. A restaurant lives on Instagram and Google; a B2B firm on LinkedIn. We recommend a focused set so every channel stays active and good, rather than five channels done badly.

Do you write the posts or do I?

We do, in your voice, and you approve the calendar before anything publishes. Owner spotlights and behind-the-scenes moments work best with your input, and we make that easy.

Is photography really included?

Yes. Real photography is our differentiator: stock photos measurably hurt conversion and trust, and our staff photographer Alex Lechuga won an Emmy Award for food photography. We schedule shoots for your products, team, and space as part of the plan.

Can you handle negative comments and reviews?

Yes. We respond quickly and professionally, escalate what needs your voice, and never argue with customers in public. Review responses are part of community management.

Ready to get elevated?

Tell us where your business is and where you want it to go. We reply within one business day.

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